Bounce Time Inflatables   

The following terms and conditions constitute the “agreement” between Bounce Time Inflatables (BTI) and the Customer (Bill To) as stated on this document. Updated June 13, 2017

DEPOSIT: A 20% deposit based on the dollar value of the entire order must be received by BTI no later than 5 calendar days from invoice date; otherwise the order will not be processed, and will be canceled automatically without further notice. Deposits and final balance must be made in US funds in the form of a personal or company check, bank check, cashier’s check, money order, cash, wire transfer or any of the following credit cards: Visa, Master Card and Discover. For final balance however, the order will not be shipped until check has cleared. All ‘will call’ orders and orders with a CA ship to destination are subject to CA sales tax unless recipient has a valid CA Seller’s Permit.
SHIPPING: Our prices are F.O.B. Dixon, CA. Freight is always “collect” unless indicated otherwise on the invoice. BTI will not be responsible for freight charges over what may have been quoted prior to shipment. The carrier may be specified by the customer. The customer must inspect the package(s) for damage(s) before signing the Bill of Lading. Customer should refuse the shipment if there is damage on the package, or should make a note on the Delivery Receipt for further claim evaluation. Customer shall inspect the product promptly after receipt. Any and all claims for any defective product must be reported to BTI in writing including photos, within five (5) working days from receipt of shipment. Shipment delivery dates are estimates and BTI is not responsible for trucking delays or charges incurred by the customer due to trucking delays.
WARRANTY: All BTI jump style inflatables only are guaranteed to be free of defects for a period of two (2) years (for sales within the United States). All other BTI inflatables have a warranty of one (1) year (for sales within the United States and to all other countries and US territories) from the date of purchase. Any defect in BTI’s product(s) resulting from negligence, improper usage or unusual wear and tear caused by excessive usage is excluded from BTI’s warranty coverage. The customer’s usage of any inflatable product on a hard surface base (any surface other than grass), without the use of a tarp shall constitute improper usage and any resulting damage or defect shall not be covered by BTI warranty. Colors, artwork and design are subject to change without prior notice and will not be considered defects. Warranty repair work will be provided by BTI at the Dixon, CA plant. BTI disclaims any responsibilities for modifications and repairs from an unauthorized repair plant. Shipping cost to and from BTI is to be paid by the customer. All blowers and non-BTI manufactured products are warranted directly by the respective manufacturer. For blower troubleshooting or warranty, please refer to the blower manufacturer manual. All other accessories have a thirty (30) day warranty from date of shipment. No warranty is provided on misters, soaker hoses and zippers. Except as provided in the above agreement, BTI makes no other warranties on its products.
RETURNS: Returns are accepted within 7 days of the delivery date of the product. The customer must call Bounce Time Inflatables with Bounce Time Inflatable at 707-622-5867 within 7 days of the delivery date of the product to receive an RMA number. Returns cannot be processed without an RMA number. For any Product purchased from Bounce Time Inflatables and returned for reasons unrelated to a warranty claim, a restocking fee of twenty-five percent (25%) of the price of the product returned will be paid by Customer. Customer will be responsible for any and all charges for the shipping of the product returned. The product must be in an unused condition when returned. Customer will pay any necessary repairs required to bring the Product to a like new condition.
COPYRIGHT: All Bounce Time Inflatables are covered by copyright and all rights reserved. Designs that are covered by patent pending are trademarks of BTI. Any unauthorized reproduction of logos, product names, trademarks, artwork, literature, photographs, and designs is strictly prohibited, constitute copyright infringement, and is punishable by law.
ACCEPTANCE: Signature by the customer and acceptance by BTI of this agreement is binding and non- cancelable unless amended upon by both parties in writing. This agreement is governed by and interpreted in accordance with the internal laws of the state of California. BTI shall not be liable for any costs or loss of income resulting from any delays.
CANCELLATION AND RE-STOCKING FEES: All sales are final unless otherwise agreed to in writing. All orders will be subject to a 25% cancellation fee assessed on the entire purchase value.  Invoice balance must be paid in full on or before the original due date. Should the balance become delinquent over 30 days from the original due date, the order will be cancelled with no further notice and the 25% cancellation fee will apply.

 

MADE TO/CUSTOM ORDERS: A 50%, non-refundable, deposit will be required with the order. Invoice balance must be paid in full on or before the original due date. Should the balance become delinquent over 30 days from the due date the order will be cancelled with no further notice and the entire deposit will be forfeited. BTI is not responsible for any charges incurred by customer due to delays in production.

 

All delivery dates that are provided for preorder items or items that are not in stock at time of placing the order are estimations only. We will not be responsible for any delays caused by production or shipping logistics that result in the client receiving the order beyond the estimated delivery date.

 

DO NOT RENT out unit until it has arrived, been inspected and accepted in good condition? BTI is not liable for any delays in shipment.